DPR Construction Relies on VueOps to Deliver Enhanced Turnover Data
DPR Construction, #7 on the ENR 400 list of top general contractors, knows that a successful handover at the end of a project is just as important as any other phase of the project – maybe even more important because the expense of ongoing maintenance over the life of a building will dwarf the initial construction costs. They also know that a smooth transition from construction to operations will boost their role as a trusted partner and improve the probability of winning future work with a client.
Challenges with Traditional Turnover Data
Data is at the core of any successful handover. Facility maintenance teams depend on the documentation that is turned over to them at the end of a project to improve the lifetime value of equipment, drive energy efficiency and keep the building safe for tenants and occupants. Too often, data gets lost or isn’t effectively captured during the transition from construction to operations, leaving building owners to grapple with incomplete or inaccurate information. DPR uses the VueOps Enhanced Turnover program to overcome these challenges and provide owners a single source of truth for all facility documents, data, and models, enabling seamless transitions and streamlined operations.
A key part of this Enhanced Turnover program is VueOps SiteLine; a cloud-based asset management application that converts the static files and folders of a traditional turnover package into an integrated facility database. Using SiteLine, facility engineers can find the information they need in seconds rather than hours.
"Data is one of the big differentiators that contributes directly to the bottom line of our customers’ success," said Stephen Terni, National Quality Leader, DPR Construction. “Reliable data isn’t just a tool—it’s a game-changer. With it, companies can develop strategies that boost operational readiness, tenant satisfaction, and long-term profitability.”
Data Quality Starts When the Project Starts
The journey to enhanced turnover data starts at the beginning of a project, working with clients to set standard naming conventions for locations and assets, and to clarify the scope of information needed. Some facilities like hotels and commercial offices may need furnishings and finishes data, while others such as data centers and manufacturing plants may require more safety and security data. DPR uses VueOps’ facility data guidelines to help clients define their requirements early so that facility data they collect is accurate and consistent when it is turned over at the end.
Data Delivers Benefits for DPR and its Client
But how exactly do data-driven strategies transform operations and strengthen client relationships? Here’s what we’ve learned:
For DPR
Stronger client relationships: Working with data changes how DPR interacts with customers, becoming trusted partners rather than vendors.
Leveraging insights: By managing a portfolio of construction projects on VueOps SiteLine, DPR resolves warranty issues faster and with higher quality, improving customer relations while optimizing resource utilization.
For Clients
Cost savings: Accurate and accessible data helps clients save on maintenance and operational costs by ensuring they’re always ready and operating efficiently.
Building Profit and Tenant Experience: More building uptime, faster resolution of emergency repairs, and a safer facility help improve the bottom line as well as tenant satisfaction.
Turnover Matters
DPR is an innovative builder that “Exists To Build Great Things”. That includes building great client relationships by providing an enhanced turnover experience with high-quality data. Their commitment to making clients successful beyond the build is one way they are helping to move the construction industry forward.