Facilities operations is a field in the midst of significant transformation, yet it continues to face persistent challenges. From fragmented workflows to outdated tools, facility managers are under increasing pressure to optimize operations amid growing complexity. The industry is experiencing a generational shift—seasoned workers are retiring and taking decades of expertise with them, while newcomers expect digital solutions and rapid onboarding. VueOps is addressing these critical issues with the release of its new Computerized Maintenance Management System (CMMS), a solution designed to modernize operations and accelerate digital transformation across the built environment.
Across industries and geographies, facility operations are at a pivotal moment. Teams must accomplish more with fewer resources—manage aging infrastructure, retain essential knowledge, remain compliant, and meet heightened demands for speed and transparency. Unfortunately, the systems supporting them have not evolved accordingly.
Key challenges facing operations today include:
Skilled Workforce Gap – Veteran technicians are retiring rapidly, and their expertise leaves with them. New workers expect intuitive, mobile-first tools rather than spreadsheets, paper logs, or outdated interfaces.
Siloed and Scattered Information – Critical facility data—asset records, service logs, floor plans, O&M manuals, and SOPs—is often stored in disconnected systems, hard drives, binders, or cloud folders. This fragmentation slows response times, reduces visibility, and increases risk.
Aging Infrastructure and Legacy Systems – Many facilities still operate on outdated, rigid systems that do not support the realities of modern operations. These legacy tools lack easy integration and mobile access for field teams.
Reactive Maintenance Overload – Without a centralized system to track, plan, and prioritize maintenance, teams remain trapped in a reactive cycle—addressing emergencies rather than preventing them. This results in unplanned downtime, costly repairs, and inconsistent service delivery.
Regulatory Complexity and Compliance Pressure – Compliance requirements are intensifying across sectors. Most facilities, however, continue to use manual processes and static documentation, complicating audits and increasing the risk of non-compliance.
The Mobile Experience Gap – Field teams need tools that align with their mobile workflows—in the field, on rooftops, or in mechanical rooms. Systems not optimized for mobile use create friction, hinder adoption, and prevent real-time collaboration.
Persistent Paper-Based Workflows – Despite technological advances, more than 50% of facilities continue to rely on paper-based processes for work orders, inspections, and compliance. These manual workflows are inefficient, error-prone, and do not scale, impeding collaboration and accountability.
These challenges are deeply interconnected, causing inefficiency, higher costs, and frustration. VueOps is committed to transforming facility operations through innovative, purpose-built solutions.
VueOps was founded with a clear mission: to drive the digital transformation of the built world. This vision leverages advanced technology to streamline processes, improve decision-making, and maximize a facility’s value throughout its lifecycle. We empower building owners and operators with tools that simplify and modernize even the most complex operations.
VueOps began by solving a critical industry pain point: Access to accurate, up-to-date building documentation.
Our Digital Plan Room and Document Management systems are designed specifically for facility operations. With VueOps, teams can:
Instantly locate as-builts, floor plans, and O&M manuals
Navigate complex building data using intuitive search and filtering
Link documents to equipment, locations, and systems
Minimize time spent searching for information and improve decision-making speed
Update and version documents to reflect the building changes
Use QR codes in the field for immediate access to asset data and drawings
These features are foundational for better operations.
VueOps empowers teams to:
Improve uptime by providing technicians with immediate access to crucial information
Reduce risk by ensuring documentation is accurate and audit-ready
Accelerate resolution by simplifying information retrieval and sharing
By digitizing and connecting documentation, VueOps lays the groundwork for smarter maintenance, better collaboration, and faster decisions.
We are pleased to announce the launch of VueOps CMMS, a mobile-first, AI-powered solution built for today’s facility operations teams.
Key Challenges It Solves:
Disjointed Workflows: Integrates work orders, preventive maintenance, inspections, and compliance into a single platform.
Poor Technician Experience: Optimized for mobile to support field teams in real time.
Low Visibility: Centralized dashboards provide managers with insights into performance, costs, and backlog.
Audit Readiness: Digital SOP enforcement and records ensure you are always prepared for inspections.
Scattered Records: Link work orders directly to equipment, documents, and locations.
The introduction of VueOps CMMS extends our mission to transform facilities operations. The goal is to fill a significant market gap with a solution that integrates seamlessly with the way facility teams work, think, and move.
Our customers have asked for more than task tracking. They require a system that:
Empowers technicians in the field
Supports both proactive and reactive workflows
Operates seamlessly with documentation
And most importantly, enables engineers and technicians to reach resolution faster—not just manage work orders
VueOps CMMS delivers clarity, speed, and context throughout the maintenance process—bridging the divide between knowing what to do and knowing how to do it, when it matters most.
VueOps CMMS is more than a ticketing system—it is a comprehensive operations platform with built-in intelligence.
Mobile-First: Optimized for field use, not just desktop access
AI-First: Enables smart work order routing, intelligent search, and usage-based maintenance recommendations
Resolution Centered: Prioritizes rapid resolution, not just task tracking
Integrated with Documentation: Every asset, work order, and inspection is connected to relevant floor plans, manuals, and historical data
Collaborative: Offers real-time updates, photo uploads, and technician communication tools
SOP-Driven: Enforces standardized workflows to reduce variation and maintain compliance
VueOps CMMS is more than a product release—it represents a commitment to supporting facilities teams on their digital transformation journey. By combining maintenance management with powerful documentation tools, VueOps delivers a unified solution that surpasses traditional boundaries.
Facility teams can now optimize efficiency, reduce costs, and enhance operational visibility—all within one intuitive platform. With VueOps CMMS, the future of facilities management is now accessible.
No matter where you are on your digital transformation journey, VueOps meets your needs:
Already have a CMMS? Leverage VueOps Digital Plan Room and Document Management alongside your existing system to enhance compliance, improve visibility, and accelerate issue resolution. Quickly access drawings and versions, SOPs, product information and manuals, during audits or inspections—all from one place.
Need a CMMS? Use VueOps as your comprehensive platform for:
Enterprise asset management
Work order tracking and scheduling
Preventive maintenance, inspections, and compliance workflows
Integrated access to floor plans, manuals, and SOPs
VueOps is designed to be modular—allowing teams to adopt solutions as needed and expand seamlessly as they grow.
Today’s teams expect software that mirrors their everyday experience—mobile, intelligent, and intuitive. VueOps meets those expectations.
Technicians can access tasks, manuals, log work, and capture photos—all from their phones.
Managers can prioritize maintenance, monitor KPIs, and ensure compliance from a unified dashboard.
Executives maintain visibility into performance, risk, and costs—across their portfolio.
To learn more about VueOps CMMS and how it can elevate your operations, visit our website or schedule a personalized demo. Together, we can build smarter, more efficient facilities for a new generation.